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When it comes to working remotely or for IT support workers to assess potential software problems on a PC then there would usually require a remote control program to be installed and leading developers Timbuktu has an updated solution for Windows and Mac and the tb2logon.exe is an executable file is part of this software release.

What does Timbuktu software do? Well it has several differing roles including a secure way to send and receive files directly, let other people see your PC desktop which is perfect for tutors on instructing students and a self containing voice and chat system that can be branded into a white label solution for clients who want to make the best use of a live support service.

There have been other reports concerning the tb2start.exe file error. This file is required in order to safely start up the program.

What is tb2logon.exe?
When the main program is installed on to a Windows 7, 8, Vista, XP or Server then this file is created and stored usually in the C: > program files > Timbuktu Pro > and is enabled on start up but because it is not part of the OS it can be disabled in order to improve start up loading times if necessary.


If you computer is crashing or slowing down due to a error message regarding the suspect file then it could be that the installation of the Timbuktu software did not successfully complete with files missing or maybe that there is a rogue file masquerading as a legitimate file. In either case you should perform a system scan to locate and fix the problem.

Originates from: Timbuktu Remote Software.

Official URL:

Relates to: An executable file that starts the chat/support/desktop sharing program.

Fixing problem and error message: See if the correct file is located in the hard drive directory, system scan for potential problems associated with Timbuktu software.


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